2019, HERE WE COME

14-12-2018

Wij wensen iedereen prettige kerstdagen, een fijne jaarwisseling en een gezond 2019!

Plan-IT | Nieuws

Calendar 2019

08-11-2018

The new year is slowly approaching. A few more weeks and it will be 2019.

To keep planning without problems in Plan-IT we advise to already fill the calendar for the new year.

Follow the steps on this page for that.

Plan-IT | Nieuws

1 million Plan-IT Online workshop appointments

22-10-2018

A true milestone! On friday 5 octobre, exactly at 10:17, the 1.000.000th workshop appointment via Plan-IT Online was made.

Volvo dealers Serva in Amersfoort had the honours and that deserves cake ofcourse - at least according to us.

Plan-IT | Nieuws

Automechanika Frankfurt 2018

11-09-2018

This year we will be present at the Automechanika fair in Frankfurt, Germany from 11 to 15 september 2018.

Automechanika Frankfurt is the world's leading trade fair for the automotive service industry.
This year is the 25th anniversary, and there will be 4.800 exhibitors presenting their new products and latest developments.
133,000 trade visitors from 170 countries are expected.


We will be showing our products Plan-IT Workshop, Plan-IT Online, Plan-IT Welcome, and en Plan-IT Test drive.
To the side is a picture of our stand, that we share with UnameIT (Cartel & LEF).
Don't hesistate to visit us when you are nearby, you can find us in hall 9.1, stand F12.

Plan-IT | Nieuws

New website

29-08-2018

Welcome on our entirely new website! We are very proud of it and very happy with it.

We would like to hear what you think of it.

Plan-IT | Nieuws

Plan digitally, what are you waiting for?

03-08-2018

We all know the importance of planning efficiently, but we didn't want to keep this article from you! Read the full article on op Automotive-Werkplaats.nl

https://automotive-werkplaats.nl/nieuws/laatste-nieuws/partnercontent/19662-digitaal-plannen-waar-wacht-u-nog-op (Dutch article)

Plan digitally, what are you waiting for?

We all know the importance of planning efficiently. Lost minutes, mechanics that are standing around or operations that cannot be finished by double bookings, nobody is happy with that. Planning digitally is the solution.


Increase your workshop efficiency

The digital planboard of Plan-IT makes scheduling and managing appointments in the workshop child's play. You will keep a complete overview of the operations that needs to be performed at all time, with a system that works with colors. You'll instantly see what operations are scheudled, on which mechanic, how much time is reserved, if there is a fixed starting and/or end time agreed with the customer, and if the customer will be waiting. When something in the planning changes during the day, this overview is essential to cope with the unforeseen circumstances. The efficiency in your workshop increases along with your returns! But planning digitally with Plan-IT offers more benefits, that will lift your entire aftersales department to a new level.


Increase your customer satisfaction

With the flexibility that Plan-IT offers, you can offer your customers more possibilities for planning an appointment. Do you have customers waiting on their car until the work is finished? You can easily highlight it in the planning and give it priority. Does the customer want the car to be ready at a specific time? Not a problem. Is a customer calling unexpectedlywith an emergency repair? You instantly see where there is room in the planning, or you can easily move appointments if needed. Your servicelevel increases along with the customer satisfaction. This leads to a higher customer loyalty, a very important part of the aftersales.

Increase your customer loyalty

Positive experiences will make customers return. Not only the proper handling of the work ensures this, excellent communication contributes to this as well. With Plan-IT, you can keep customers informed about the status automatically via e-mail and SMS messages. Offer your customers extra freedom with Plan-IT Online, with which they can schedule an appointment themselves in the online planner. Approach your customers proactively for repeat visits (think of tyre changes or MOT) and let them schedule an appointment when it suits them best.

Higher efficiency, higher flexibility, higher service level and a higher customer satisfaction. As far as we are concerned, a summary of your workshop that is ready for the future.

Plan-IT | Nieuws

New release Plan-IT Workshop available

25-05-2018

Since 25 may 2018, a new version of Plan-IT Workshop and Plan-IT Workshop Compact are available.
You can find the Update Procedure here.
When you have questions regarding the new release, then please contact our helpdesk via: info@plan-it.nl or via 0031 478-531444

Version 5.171.9020


Changes / Additions

  • Extra operations can now be edited in the work order.
  • You can now also print the Service Advisor overview.
  • Option in systemsettings to enable checking the meximum number of customers waiting on the same time as soon as the customer waits option is checked in the work order. You will then immediately get the message.
  • Added possibility to filter overview on status of the work order (this filter can not be printed).
  • It is now possible to edit the status of work orders on the clipboard.
  • It is now possible to add/edit a comment in work orders on the clipboard.
  • When you use the Select option on a work order, the copies of that work order will also be highlighted. This way you can see which work orders belong together.
  • The Reason on the Days off window is no longer emptied. This way, you can enter multiple similar days off more quickly.
  • User+ can (if this is turned on) also 'lock' the entire day in the planning.
  • Added possibility to print all Dropoffs of a day from the day-overview window.
  • Added MOT and change tyres checkboxes in the appointment confirmation template.
  • Possibility to make customers older than a specified date anonymous via the Cleanup. (GDPR)

Fix

  • When the collection time of a time appointment is deleted, it will not be filled when opening the work order again. It will remain empty.
  • When moving a work order with a replacement vehicle and the car is not available, you will now get the correct end time in the work order after selecting a new replacement vehicle.
  • OEC and Incadea connection: When moving a work order without a replacement vehicle from the clipboard to the planboard, you will get a pop-up window again to select a replacement vehicle.
  • The overview window will be easier to read when you select a filter and there are a lot of work orders.
  • The calendar item that can be sent in an appointment confirmation is generated in a slightly different way.
  • You can nowdelete a group in the employee window that is already deleted in the Plan-IT Online on time module which changes the name in Plan-IT Workshop to FOUT.
  • It is no longer possible to manually place reservations over another reservation.
  • When the starting time of an establishment is not entered, 8:00 will be used as default starting time in the appointment confirmation template. (the customer will not see 0:00 in the sppointment confirmation)
  • Printing days off will also include the first day of the selection.
  • It is now possible in the management module to give a single user rights to increase or decrease a work order. This will override the setting in the system settings.
  • Printing the Overview will now also include work orders that have started the previous day (that carry over to the next day)
  • The calendar will show the correct translations in the French version.

DMS

  • Fow the DMS Optima21 and Drakar+ (CDK) an ingegration with time registration is created so that the dayplanboard is automatically filled by the clockings.
  • Optima21 connection now also reads out the business phone number. At first the mobile phone number, then the business phone number and lastly the private phone number.
  • iDas: New connection with iDas via Webservices.
  • With Autoline_Werkorder ODBC connection 7 or 8, the business e-mail address is now also retrieved when the private e-mail address is not filled in.
  • iDas: Possibility to edit the customer name order. (initials - prefix - surname or surname - prefix - initials)
  • Wincar feedback: When the SMS module is turned on, the option is not sent back to Wincar anymore. It is obsolete then because the customer already receives an SMS message when the car is finished.

SMS

  • SMS reminders are deleted when a work order is set to internal order at a later time.

Replacement transport

  • Added possibility to indicate which replacement transport database you want to use for each establishment separately (it can also be the replacement transport database of another establishment) This way, you can choose to to have multiple establishments working with the same replacement transport database.
  • Possibility to have the customer put their signature on the replacement vehicle agreement 5 document when collecting and returning the replacement vehicle.

Tyre manager / Warehouse

  • On the A4 tyre stickers, the second comment and pressure ensor will now also be printed.
  • Added possibility to indicate to warehouses for which establishment it is. This makes it more clear when you have multiple warehouses for tyres.
  • System setting to have the tyre change comment cleared after a tyre change has been performed.
  • Export tyrelist now also exports the VIN (Vehicle Identification Number).
  • You can now set a custom tyre size when exporting.
  • A field is added on the tyrepass warehouse print where you can already enter the profile depths of the changed tyres, so that it can be entered in the system by the reception.
  • Maximum number of characters in the free text field in the tyrepass is increased to 1024 characters.
  • Added possibility to print comment 2 on the tyrepass.
Plan-IT | Nieuws
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